Monday, December 19, 2011

Description

The Stonefly Engineering Team is seeking a Network Engineer/System Administrator to design, develop and maintain SAN hardware and troubleshoot and resolve production problems in a timely manner. This individual will also be responsible for resolution of network systems, operating system and application troubleshooting.

Responsibilities

• Recommend, plan for and implement SAN hardware upgrades
• Assist with SAN and storage architecture and planning
• Assist in the administration and troubleshooting of Windows servers and software products
• Automate systems monitoring task using standard monitoring tools
• Ensure the development and use of an effective preventive maintenance program suitable to meet the operation objective of ""99.9% availability""
• Ensure backup of data according to recommended policies for VMWare infrastructure and Microsoft-based Systems
• Responsibility for proactively managing and optimizing storage, sites and systems
• Assist in planning, designing and implementing a high quality production environment
• Assist in evaluating, recommending, and selecting equipment, services and vendors
• Maintain and update documentation of the computing environment
• Respond to all system problems on a 7X24 basis and take part in on-call rotation as a member of the team

Qualifications

• Experience/ability to learn with StoneFly SAN and NAS array systems, Fibre Channel network, data replication and backup
• Experience with planning and implementing storage solutions for virtualization on VMWare
• Solid foundation of Windows security fundamentals, networking, TCP/IP, SAN and servers technology, and Microsoft Clusters technology
• Good understanding of SQL Servers or any Microsoft Back Office Suite servers will be a plus.
• Hands-on experience configuring and installing Windows 200x, SQL Server, and MS Clusters
• Hands-on TCP/IP networking and troubleshooting in a Microsoft Windows networking environment
Education and Experience:
• Bachelor's degree (B.S.) in Computer Science or equivalent job experience
• 3 years hands-on experience in a mission-critical production environment of 100+ servers using Microsoft Windows 2000/2003, Fibre Channel SAN and storage array systems
• Minimum of 5 years of server build, server troubleshooting and server administration
• 3 years hands-on experience in the administration, maintenance and backup policy configuration of data protection and backup of production Windows 2000/2003 servers, SQL 2000/2005 servers, Exchange servers and Active Directory
• SAN vendor and SNIA certification is desirable

Monday, December 19, 2011

Description

* Respond to customer inquiries, primarily by telephone and e-mail
* Resolve customer technical issues through diligent research, reproduction, and troubleshooting
* Work directly with other technical support staff, quality assurance, engineering, sales, marketing, operations, and administration to resolve problems
* Document all technical inquiries, develop and review content for knowledgebase

Responsibilities

* Experience with File System Architecture (FAT, EXT2/3, UFS)
* Excellent knowledge of Operating Systems including (Windows 2000, 2003, XP / Linux, Unix Solaris or FreeBSD)
* Good understanding of Server PC Architecture
* Good working knowledge of Networking
* Experience working within an Enterprise IT Support environment
* Experience trouble-shooting / administrating SAN environments (Fiber Channel or iSCSI)
* Excellent understanding of Network Attached Storage (NAS)
* Good working knowledge of NAS protocols (CIFS, SMB, NFS)
* Understanding of Storage Hardware Architecture (Partitioning / RAID)
* Experience configuring SAN Storage Arrays
* Experience with Microsoft Cluster Services (MSCS)
* Working knowledge of backup software (EMC Networker, Veritas Net Backup, Tivoli Storage Manager, Backup Exec)

Qualifications

* Tape and Disk
* Excellent interpersonal skills
* Strong in spoken and written English
* B.S. in Computer Science, Electrical Engineering, Math, or equivalent work experience

Highly Preferred Skills:
* Experience with data recovery

This position largely interacts with equivalent levels of internal personnel. That interaction requires good communication skills and customer service skills. Effectiveness in this role also requires functional knowledge of computer related products and components as well as assembly and test procedures. The job encounters recurring work situations of a non-routine nature where the ability to recognize deviation from accepted practice is required. Accuracy is required in performing all functions of this position; errors in work could cause delays in schedules. This position requires some travel to customer sites and working after hours and weekends.

Monday, December 19, 2011

Description

Highly technical sales support position focusing on storage while helping iSCSI sales penetrate new and existing accounts. The person will be expected to drive virtual team activities and be a self starter. The person in this role may also work closely in the field with respective manufacturer personnel.

Responsibilities

•Work closely with ISCSI sales as a consultant to understand customer requirements.
•Perform sizing, architecture and consultative selling of solutions to customers.
•Help design, architect and validate storage solutions.
•Understand and present value proposition to prospect and customers.
•Educate Sales and other SEs.
•Participate in customer evaluations and proof of concepts.

Qualifications

•Strong familiarity of storage networking environments, SAN/NAS.
•Sizing of storage for database applications (Oracle/MS SQL Server/DB2).
•Consultative selling of storage solutions.
•Strong working knowledge and administration experience in SAN/NAS preferred.
•Ability to communicate storage related technology and business issues with customers and partners.
•Strong working knowledge of file systems, operating systems (Solaris/Linux/HP-UX/Windows) and, storage technologies such as fiber channel iscsi is required.
•Previous experience with disaster recovery solutions, business continuance, Nearline storage, and/or data replication software is highly desirable.
•Working knowledge of Veritas File/Volume Manager and/or Veritas Foundation Suite for Oracle/DB2 is desired.
•Candidate must have strong technical and project management skills and must be able to work cross-functionally with other development teams and partner organizations.
•Must clearly demonstrate superb speaking and writing ability. Mandatory: examples of significant papers or other written documents on Database technologies/SAN/iSAN. related subjects authored by the candidate must be submitted.
•2+ years experience in consulting is desired not mandatory.
•10+ years of industry experience in storage technologies.

Monday, December 19, 2011

Description

Responsibilities

Performs software installations and hardware upgrades to backup devices (servers and libraries). Schedules installations and upgrades and maintains them in accordance with established IT policies and procedures.

Provides status reporting on backup success/failure, performance, and capacity utilization to ensure compliance of system backups within established windows.

Supports the backup devices and related infrastructures by resolving escalated and technically complex trouble tickets assigned by the customer service center in a timely and efficient manner.

Documents changes to system functions and/or configurations for technical and client reference. Maintains and enforces backup policies. Provides recommendations regarding backup device planning and budgeting as requested by management as well as business and technical consultation.

Identifies and streamlines administrative work-flow and uses available technical tools to organize and formalize workflow. Prioritizes work based on departmental priorities and system criticality.

Provides troubleshooting and debugging to backup/restoration related issues. Ensures that problem resolution is completed.

Participates in disaster recovery planning and simulations, and in case of a real crisis serves as a key member of the disaster recovery process team.

May provide direction and guidance to lesser-experienced backup administration staff to assist them in their role and understanding of more complex backup/restoration administration.

Assists with testing and validating usability of new backup, tape, fabric, VTL storage, and other emerging technologies.

Maintains and increases technical knowledge by attending workshops and professional development activities and establishing personal networks.

Performs other duties as assigned or apparent.

Qualifications

A basic knowledge and understanding of backup devices, operating systems and database environments as normally obtained through the completion of a Bachelor's degree in computer science preferred.

Must have three - six years experience and proven skill of backup software, tape libraries, VTL, and Archival solutions.

Experience with multiple operating systems Windows, Linux, and Unix and multiple applications Exchange, SQL, and Oracle strongly preferred.

Experience with computer security and system monitoring techniques and tools supporting unattended operations.

Must be familiar with managing technology in remote environments

Monday, December 19, 2011

Description

• Lead person for bringing assigned product lines(s) to market, preparing the company to sell them successfully and profitably
• Travel: Variable, up to 50%

Responsibilities

• Present to prospects, customers, partners, industry press and analysts on products and solutions
• Work with sales to drive and support field-level marketing initiatives such as seminars
• Develop and execute go-to-market strategies
• Develop and implement product-level marketing programs, including product launches and segment marketing campaigns
• Create cohesive campaigns and market initiatives for promoting existing products
• Lead development of sales enablement materials, including collateral, web content, training and sales tools
• Develop content for product collateral and website
• Understand technology trends, market opportunity, customer needs, and competitive products/direction to define product requirements to product management
• Work with product management to coordinate go-to-market plans with product roadmaps
• Work with other product marketing managers to ensure cohesive messaging and product positioning
• Interface with customers and sales to assist in significant customer deals.

Qualifications

Specific Requirements:
Strong understanding of the data storage industry
Demonstrable experience analyzing products, competition, pricing, and industry trends
Demonstrable experience leading product marketing for high tech product lines
Strong commitment to the understanding that our departmental mission is to profitably facilitate the success of the sales force.
Able to present to customers and sales force
General Requirements:
BS/BA in Computer Science, Information Technology, or Marketing preferred
Competent with MS-Office tools, specifically Word, Excel, PowerPoint
Excellent communications skills, both written and verbal, including the ability to create clear, concise presentations
Excellent interpersonal skills: Must be able to work comfortably with a diverse set of personalities, ethnicities, and disciplines
Comfortable working with all levels within the organization
Must be able to work independently and be productive on tight schedules
Direct experience in product marketing with a major storage vendor a plus

Monday, December 19, 2011

Description

The purpose of the role is to drive hosting ( IT server infrastructure ) sales in the localand international markets.

Responsibilities

Build a prospect pipeline from a standing start via own initiatives.
Work with marketing to drive further prospecting initiatives.
Provide full visibility of business potential through the Opportunities reporting tool.
Provide timely and accurate business forecasts.
Maintain an up to date and accurate movement plan in Outlook.
Work with Product Management and Pre-Sales to create sound proposals
Work to achieve financial based targets set

Qualifications

A minimum of 5yrs hosting frontline sales experience is required with evidence of hitting or exceeding targets.

A good understanding, proven success of selling solutions that include the following is required:
Operating systems:

Microsoft Windows Server 2003
Red Hat Linux
Databases:
Microsoft SQL and Oracle.

Thursday, December 08, 2011

Description

Identify and develop sales opportunities within the assigned territory
* Develop, implement and maintain account plans within territory to meet goals
* Develop an in-depth understanding of Stonefly products and sell them to meet customer needs
* Function as primary point of contact for territory potential accounts and being responsible for successful conclusion of all issues
* Provide accurate forecast

Responsibilities

* Minimum of 5 years sales experience in high-tech sales environment
* Sales management or sales leadership experience desired
* Background in storage solutions sales to financial or telecom market desirable or background in non-storage solutions in the technology arena, such as hardware or software

Thursday, December 08, 2011

Description

Are you aggressive, outgoing, quick-minded, and excited by technology? Our company is growing rapidly, and we are looking for dynamic insider sales assistants to handle lead generation and sales support for our growing sales team. As you become more familiar with our storage technologies, you will move into Storage Solutions Sales, Enterprise Account Management, or Channel Sales. This is an exciting opportunity at an innovative storage company.

Responsibilities

* Objective 1: Lead Generation and Prospecting.
We are looking for you to create warm prospects for our sales team into long term accounts. You'll be contacting organizations of all sizes and find out about their IT infrastructure, current storage deployments and future needs. Once you find someone who is interesting, you will work with our Sales managers to close the business. You will gain skills in prospecting, expanding customer relationships, and account management. In order to succeed here, you need to be enthusiastic and excited about picking up the phone, and not be afraid of cold calling.

* Objective 2: Sales Support and Account Management.
You will also work with our Sales Representatives for order processing and customer satisfaction surveys. You will be responsible for generating quotes, collecting purchase orders, related order paperwork and following up with customers after they have placed an order to provide status. Once the sale is completed you will also ensure they are satisfied with our products and services. You will be the primary point of contact for customers regarding their pending purchase orders and play a critical role in the development of our reference and customer advisory committee programs. You will work with our marketing team to come up with an incentive and reward programs for our loyal customers.

* Miscellaneous projects.
We are growing and offer many opportunities in our sales and marketing organizations. You will also have the opportunity to create sales tools, marketing collateral and work on other projects that our tailored towards your interests and skills.

Qualifications

* AA, BA or BS degree in business, marketing, technology or other related degrees
* Can-do attitude, enthusiasm, outgoing and aggressive personality
* Excellent people skills
* Customer driven personality
* Strong research skills and familiarity with online tools
* Excellent written and verbal communication skills
* Drive and ambition to improve company revenues and take us to the next level
* Passion for technology
* Familiarity with computer components and technologies is a big plus

Thursday, December 08, 2011

Description

The Sales Manager will be focused on driving the sale of Stonefly storage solutions. This person will work with first line sales teams to drive comprehensive Stonefly storage solutions based on a thorough understanding of both short and long term customer requirements. As an integral part of the Stonefly sales team they are responsible for providing subject matter expertise to both customers and the sales teams to ensure the all technical requirements and objectives are met. This includes, but is not limited to, the development and implementation of technical sales strategies, thoughtful discovery of customer requirements and subsequent solution proposal development, delivery of technical presentations, product demonstrations, and customer focused seminars. Along with the above, participation in response to customer RFI/RFP, competitive differentiation of Stonefly storage solutions, and support for customer product evaluations.

Qualifications

The Sales Manager should have 5-8+ years of proven sales experience as a consistent top performer. In addition to exemplary sales skills, the candidate must demonstrate strong communication skills (written and verbal), dynamic and engaging presentation skills, and excellent time management control.

A strong knowledge of Stonefly Storage Solutions (Stonefly Inc will be holding an orientation webinar about in the weeks of 9/26 to10/7 – applicants will be notified via email) is a must as well as knowledge of the following technologies:

-- SA N, NAS, DAS, CAS, Unified Storage Architectures, Storage Virtualization, iSCSI, FC, NFS, CIFS, FCoE, Ethernet, OSI model, TCP/IP
-- Basic storage fundamentals including but not limited to RAID, sizing methodology, I/O types, MPIO, fabric design, high availability design requirements, file systems, HBAs and storage adapters.
-- Extensive knowledge of key competitive platforms and solution offerings. Knowledge of information management strategies as relates to backup/restore, data deduplication technologies, archival strategies, storage tiering, compliance requirements
-- Knowledge of backup strategies as in regards to backup and restore plus expertise in backup and restore best practices and policies. Ability to work in cross functional teams and leverage multiple resources to develop comprehensive customer proposals